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Back Office Kpi

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Farm Inspections - Service Delivery Manager - Clonakilty

Clonakilty - Permanent - Full-time
Farm Inspections - Service Delivery Manager SouthWestern is a market leader in the provision of front and back office services in the areas of CRM, Finance, Agriculture, Auditing / Inspections and Financial Services to leading public and private sector clients in Ireland, the UK and Europe. We employ over 800 people at our flagship delivery centres in Clonakilty, Co. Cork, Lodz, Poland and Milton Keynes. We are currently recruiting for a Service Delivery Manager to manage our farm auditing contract. This role will be based in our head office in Clonakilty, Co. Cork but will require some travel...
02-04-2014 - jobs.ie save
 

ITSC Back Office Engineer

Experienced
Have Strong Ericsson APG experience is required. Understanding GSM Network Signaling protocols such as ISUP, SCCP, MAP & connections to other nodes. Have solid knowledge about GSM call scenarios.  3-5 years experience in telecoms, particularly in relevant domain areas Deep knowledge of customer network and infrastructure will be a key advantage Job Description Works on shifts (24/7); checks and ensures that all alarm systems and terminals of the network are working effectively and reliably. Strong GSM knowledge: Traffic cases and signalling protocols. Preparing the DT for the traffic changes,...
26-03-2014 - iwantanewjob.ie save
 

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Dublin - Permanent
Back Office Administrator Retail – Dublin Based Permanent Ref: 522/14 Reporting to: Scheduling and Capacity Manager Bord Gáis Energy, the retail arm of Bord Gáis, is one of Ireland’s leading energy providers. We supply gas, electricity and energy services to over 800,000 homes and businesses across the country, offering excellent customer service as well as the best value possible. Purpose The main purpose of the role is to provide technical and energy efficiency administration support to the Boiler Services division. The role will include supporting the Boiler Services team with analysis and...
26-02-2014 - recruitireland.com save
 

VoxPro - French Customer Service Agent

Part
Multi-lingual Customer Support Agent Role Description: Working as part of a dynamic European Support Centre, your role will be to provide “best practice” in customer support. You will provide this in blended services of inbound and outbound calls, digital communication, data entry, issue resolution and back office support. You will manage calls and other communications effectively, efficiently and accurately by obtaining and processing all relevant information, resolving customer queries and advising on product promotions. You will pay exceptional attention to detail and show strong...
20-02-2014 - toplanguagejobs.ie save
 

Farm Inspections - Service Delivery Manager - Clonakilty

Clonakilty - Permanent - Full-time
Farm Inspections - Service Delivery Manager SouthWestern is a market leader in the provision of front and back office services in the areas of CRM, Finance, Agriculture, Auditing / Inspections and Financial Services to leading public and private sector clients in Ireland, the UK and Europe. We employ over 800 people at our flagship delivery centres in Clonakilty, Co. Cork, Lodz, Poland and Milton Keynes. We are currently recruiting for a Service Delivery Manager to manage our farm auditing contract. This role will be based in our head office in Clonakilty, Co. Cork but will require some travel...
19-03-2014 - jobs.ie save
 

Manager - Derivatives Operations, Processing & Settlements

Experienced
Leading global Investment & Trading organisation seeks a highly experienced Derivatives Operations and processing professional with strong knowledge of OTC and Exchange Traded Derivatives, their booking, processing, settlement and confirmation. You will lead a small team responsible for ensuring that all aspects of Derivatives trades are captured in relevant Back Office systems, that all risk and regulatory systems and issues are complied with and correctly managed, that daily, weekly and monthly KPI's and Risk levels are monitored and reported, and that processes are put in place to deal with...
10-02-2014 - iwantanewjob.ie save
 

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Cork - Part
Applications are invited for the fixed term contract position of Cash Operations in the SSC Treasury department, based in Carrigaline and reporting to the Treasury Manager. The key accountabilities for this position include but are not limited to the following: Manage the Treasury Cask desk in an efficient cost effective and customer focused manner. Respond to customer telephone queries in a professional & courteous manner without delay. Logging & tracking customer calls on support works system. Enter/ Input new banks on the SAP ERP system. Liaise with customer service representative with key...
27-02-2013 - recruitireland.com save
 

Farm Inspections - Service Delivery Manager - Clonakilty

Clonakilty - Permanent - Full-time
Farm Inspections - Service Delivery Manager SouthWestern is a market leader in the provision of front and back office services in the areas of CRM, Finance, Agriculture, Auditing / Inspections and Financial Services to leading public and private sector clients in Ireland, the UK and Europe. We employ over 800 people at our flagship delivery centres in Clonakilty, Co. Cork, Lodz, Poland and Milton Keynes. We are currently recruiting for a Service Delivery Manager to manage our farm auditing contract. This role will be based in our head office in Clonakilty, Co. Cork but will require some travel...
04-03-2014 - jobs.ie save
 

Collections Team Manager

Experienced - Full time
Collections Team Manager 1. JOB DETAILS a) Reports to: Customer Service Manager b) Responsible for: Collections advisors c) Working Hours: Full Time 37.5 hours per week, as stated in employee's contract of employment. 12:30pm-9:00pm - Monday - Friday with one Saturday shift 8:00-16:00 worked every two weeks. Where a Saturday is worked the candidate would get the Monday off. Essential Qualifications or Skills required: Collections experience across inbound, outbound and back office . Confident and experienced in client interaction ensuring client needs are met in a professional and competent...
20-01-2014 - iwantanewjob.ie save
 

Back Office CS Core Engineer - Sweden

Back Office  CS Core Engineer- Sweden  Back Office Core Engineer is urgently needed on contract basis for a project in Stockholm, Sweden, for an international telecommunication company.  Responsibilities: Level-3 / Level-4 level fault restoration (Incident and Problem) and Configuration/Change management .  Contribute to the continuous improvement of design practices and network implementation process  Coordination with relevant departments, 3rd party Vendors and operators for technical issues  Ensure Back Office operations services are delivered according to SLA, and contribute to customer .. .
31-10-2013 - iwantanewjob.ie save
Queries related : nsn cs core mgw - core nsn
 

Back Office - CS Core

Back Office - CS Core Primary Responsibility and Functions Level-3/Level-4 level fault restoration (Incident and Problem) and Configuration/Change management. Contribute to the continuous improvement of design practices and network implementation process. Coordination with relevant departments, 3rd party Vendors and operators for technical issues. Ensure Back Office operations services are delivered according to SLA, and contribute to customer satisfaction. Emergency restoration procedure and processes oriented. Act as contact point for incidents from various functions like NOC, IPM etc....
30-10-2013 - iwantanewjob.ie save
 

Shared Service Finance Manager

Full
The Specsavers culture is unlike any other. We are a family run group, entrepreneurial in spirit and dynamic in delivery, with family values at the centre of the way we work. Our unique culture leads to engaged employees, successful partners and happy customers. We remain committed to giving our customers the absolute best in value and service, this is no different at the FSSC. The aim of the FSSC is to provide a high quality finance back-office service, by processing all transactions on an accurate and timely basis. We fully endorse the customer service ethos in addition to acknowledging that...
27-09-2013 - iwantanewjob.ie save
 

HR Admin Team Leader

Job Overview: The purpose of the role is: * Ensure HR Administration support is delivered accurately and effectively * Lead the HR Back Office team effectively * Lead and contribute effectively in projects and issue resolution Job Responsibilities: * Provide both functional and professional leadership to all HR Back Office employees on all HR transactional matters within UK Operations function including leading, coaching anddeveloping HR Back Office employees as their line manager including managing their performance * Work in partnership with Area/Country Business Manager to provide guidance...
14-08-2013 - iwantanewjob.ie save
 

HR Admin Team Leader

Part
HR Admin Team Leader Location: Bracknell A truly global, internationally respected and renowned services business is recruiting for a number of exciting opportunities within a newly established Shared Service Centre in the Thames Valley Region. So, we're looking for forward thinkers not only with the experience and drive to do the job, but with an interest in working as part of a new and exciting team which will help shape a best in class service. Job Overview: The purpose of the role is: * Ensure HR Administration support is delivered accurately and effectively * Lead the HR Back Office team...
15-08-2013 - iwantanewjob.ie save
 

Centre Management Team Leader

Full
Thales Training & Consultancy (TT&C) is a highly successful training services company based in Crawley; we help companies to develop advantage through  learning and development. Highly trusted by leading enterprises, we deliver a full range of dedicated training solutions that enable organisations to achieve key business goals. We have a fantastic opportunity for a Centre Management Team Leader on a 12 month fixed term contract; the role will report to the Operations Manager and be responsible for leading the Centre Management Team and to ensure the quality of services to TT&C customers meet...
20-02-2013 - iwantanewjob.ie save
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back office kpi
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